Which statement best differentiates process evaluation from outcome evaluation?

• A. Process evaluation measures client satisfaction.
• B. Process evaluation assesses implementation and delivery.
• C. Process evaluation investigates long-term outcomes.
• D. Process evaluation tests statistical hypotheses.

Answer: (B)

The key idea is that process evaluation focuses on how a program is actually carried out. It looks at implementation and delivery—whether the program was implemented as planned, who was reached, how faithfully activities were carried out, what resources were used, and what barriers or adaptations occurred. This helps understand how the program operates in real settings and can point to ways to improve delivery.

In contrast, outcome evaluation asks whether the program achieved its intended effects on participants—changes in knowledge, behavior, health, or other outcomes—often after some time has passed. It’s about the results, not the delivery.

So the statement that process evaluation assesses implementation and delivery best captures what this type of evaluation is designed to examine. Client satisfaction can relate to delivery quality but is not the defining feature, long-term outcomes belong to outcome evaluation, and hypothesis testing is about methods rather than the fundamental focus of each evaluation type.